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PAUM Clubhouse Receptionist / Cashier RM5/Hour @ KL Rumah Kelab Persatuan Alumni Universiti Malaya

Part Time Job: Receptionist / Cashier

Location: Rumah Kelab Persatuan Alumni Universiti Malaya (PAUM Clubhouse). Jalan Susur Damansara, 59100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.

(Exit Gate Damansara, Universiti Malaya)

Requirement:
  • Fresh graduates are encouraged to apply.
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc.) is an added advantage but not essential.
  • Possess good telephone etiquette with a smiley voice.
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritize and manage time effectively
Responsibilities:
  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Flexible shift (0800-1600/1600-2200)
  • Need to work on weekdays, weekends and public holiday
  • 1 / 2 days off
  • RM5/per hour
  • Own transport
Kindly send updated resume to faslinsulaiman@gmail.com