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ZALORA Malaysia Customer Experience Analyst RM18/Day @ KL

General Job @ Kuala Lumpur

Job Responsibility:
- Responsible to attend customer inquiries via calls and e-mails
- Explain our products and services to customers
- Ensure customers receive efficient and courteous service
- Identify and handle customer inquiries completely and accurately to the satisfaction of the customers
- Establish and maintain good relationships with customers
- Adhere strictly to the contact center standards and guidelines
- Maintain the confidentiality of the organization and customers' data

Skills: Customer Service
Location: Kuala Lumpur
State: Kuala Lumpur
Onsite: Yes
Salary: RM18/day
Working Hour: 11am-8pm
Start Date: 01-05-2015
Duration: 3 months
Contact: ZALORA Malaysia
Phone: 014-7777368