Part Time Job: Receptionist / Cashier
Location: Rumah Kelab Persatuan Alumni Universiti Malaya (PAUM Clubhouse). Jalan Susur Damansara, 59100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.
(Exit Gate Damansara, Universiti Malaya)
Requirement:
Location: Rumah Kelab Persatuan Alumni Universiti Malaya (PAUM Clubhouse). Jalan Susur Damansara, 59100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.
(Exit Gate Damansara, Universiti Malaya)
Requirement:
- Fresh graduates are encouraged to apply.
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc.) is an added advantage but not essential.
- Possess good telephone etiquette with a smiley voice.
- Good communication and interpersonal skills.
- Ability to multi-task, prioritize and manage time effectively
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Flexible shift (0800-1600/1600-2200)
- Need to work on weekdays, weekends and public holiday
- 1 / 2 days off
- RM5/per hour
- Own transport