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Customer Experience Analyst RM18/Hour @ Southgate Commercial Centre, KL

General Job @ Southgate Commercial Centre, Jalan Chan Sow Lin

Job Responsibility
- Responsible to attend customer inquiries via calls and e-mails
- Explain our products and services to customers
- Ensure customers receive efficient and courteous service
- Identify and handle customer inquiries completely and accurately to the satisfaction of the customers
- Establish and maintain good relationships with customers
- Adhere strictly to the contact center standards and guidelines
- Maintain the confidentiality of the organization and customers' data

- Candidates must be willing to work for at least 3 days a week
- well spoken & written in both English & Bahasa Malaysia with very limited errors
- Preferably someone with prior experience in Zendesk

Office Location: Southgate Commercial Center, Jalan Dua off Jalan Chan Sow Lin, 55200 Kuala Lumpur

Skills: Customer Service
Location: Southgate Commercial Centre, Jalan Chan Sw Lin
State: Kuala Lumpur
Onsite: Yes
Salary: RM18 per hour
Working Hour: 9am-6pm
Start Date: 1/12/2014
Duration: 3 months
Contact: Maira Maidin
Phone: 014-7777368